If Windows displays an error message saying "Can't open file" or "Make sure OneDrive is running", follow the steps below:
-
Select the Start button, search for “OneDrive”, and then open it:
-
In Windows 10/11, select the OneDrive desktop app.
-
In Windows 7, under Programs, select Microsoft OneDrive.
-
In Windows 8.1, search for OneDrive, and then select the OneDrive app.
-
