If you have a preview or thumbnail view set for your OneDrive folder, you should see thumbnails for all files.
If you are not seeing thumbnails, check these features:
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If you're using a web browser, ensure the OneDrive.com file viewer is set to Tiles. Learn how.
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If you're using a PC/Mac, ensure your computer's File Explorer/Finder view is set to medium-sized icons (or larger).
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If File Explorer/Finder thumbnails still don't show, enable "Always keep on this device" for the file.
Note: No previews/thumbnails are available for PDFs or images larger than 100MB.
Need more help?
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Contact Support For help with your Microsoft account and subscriptions, visit Account & Billing Help. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. |
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Admins Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. |
