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Set up Q&A
Set up Q&A
Set up Q&A for large, structured meetings, like town halls or webinars to help manage questions from attendees.
From Outlook
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Open a new calendar event.
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Select Meeting Options at the top of the window.
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Go to Enable Q&A and select the Yes toggle.
From Teams
Before a meeting
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Open a meeting you organized in your Teams calendar.
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Select More options
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In Engagement
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Select Save.
During a meeting
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Join a meeting you organized in Teams.
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Select More actions
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Select Settings
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In Engagement
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Select Save.
Note: Q&A is available to attendees during the meeting in the meeting window and as a tab in meeting chat.
Best practices for setting up Q&A
In your meeting options, there are additional settings you can apply for a smoother Q&A experience:
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In Roles
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Turn the meeting chat off (optional): If you don’t want attendees to use the meeting chat in addition to Q&A, select Off from the Meeting chat dropdown menu.
Moderate Q&A questions
Turn on moderation to review and approve questions before they appear in the Q&A feed. Replies won't be moderated.
To turn on moderation for Q&A:
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Select Q&A
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In the Q&A pane, select Q&A settings
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Turn on the Moderate questions toggle.
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Select Save.
Notes:
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Once you turn on moderation, it can't be turned off.
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Q&A moderation capabilities are limited to organizers and co-organizers.
If you've turned on moderation, you’ll see three headings in the Q&A thread:
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In review: New questions will appear in the In review tab. Any moderator can review questions.
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Published: Published questions will be moved to the Published tab and visible to all attendees.
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Dismissed: Dismissed questions can be published later, if desired.
Attendee Q&A experience
Attendees can engage in Q&A from Teams for desktop, mobile and web. Attendees will only see a single Q&A feed, whether or not the meeting is moderated. There, they can post, reply, and react to questions.
When people post questions in moderated Q&As, they'll be notified that their question was received and will be published after a moderator approves it.
Note: Q&A won’t be available to view-only attendees who joined past the meeting capacity.
Allow anonymous questions
After you turn on Q&A, you can choose whether to allow attendees to ask questions anonymously.
To allow anonymous questions:
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Select Q&A
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In the Q&A pane, select Q&A settings
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Turn on the Anonymous posts toggle.
The posted question isn't associated with the attendee. Moderators can turn off anonymous posting at any time. Questions posted anonymously will remain anonymous.
Note: Replies and reactions to anonymous questions aren't anonymous.
Download Q&A reports
After a town hall or webinar with Q&A ends, organizers and co-organizers can download the Q&A report.
Q&A reports will download as .csv files that can be stored and edited in Excel.
Report details include:
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Source: Whether a Q&A post was made by an organizer or attendee.
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Type: Whether the post was a discussion, question, or reply.
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Identity: The person who submitted a post or reply.
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Timestamp: What time each post or reply was submitted.
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Conversation ID: A unique number assigned to a specific post.
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Reply to ID: The conversation ID of the post that a reply was responding to.
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Content: The verbatims of each post.
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Reactions: The total number of reactions in the conversation.
To download a Q&A report:
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Go to your Teams calendar.
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Select a past town hall or webinar and view its details.
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Select Manage event
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Select Reports.
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Select Download
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The Q&A report will begin downloading as a .csv file.
Notes:
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The report download will contain questions and answers from the previous 28 days. Older content won't be available in the report but will still be available in the Q&A feed.
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Downloading Q&A reports isn't currently supported for Teams meetings.
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