Fixes or workarounds for recent issues in Outlook for Mac

Last updated: June 2024

Outlook for Mac features, add-ins, and known issues

• [BY DESIGN] Unable to use the Contact Support option from the Help Menu in Outlook for Mac

• [INVESTIGATING] Unable to assign categories to items in Shared and Delegated Mailboxes in Outlook for Mac

• [FIXED] Unable to add an account in new Outlook for Mac

• [FIXED] Microsoft 365 for Mac users in the Beta channel are not offered app updates

• [BY DESIGN] Follow Up flag does not work in outgoing emails in Legacy Outlook for Mac

• [WORKAROUND] IMAP Yahoo and AOL accounts might experience issues with re-syncing folder content

• [FIXED] Selecting Reply, Reply All, and Forward buttons is not working as expected

• [FIXED] Outlook fails to send attachments and inline images when sending a signed or encrypted email using the new Outlook for Mac

• [FIXED] New Outlook for Mac stops responding when using the search feature

• [WORKAROUND] Message body of an .eml attachment is blank in Preview

• [WORKAROUND] Outlook for Mac “Account already exists” error

Changed functionality and blocked or discontinued features

• New location for key functions and direct access to other Microsoft 365 apps in Outlook for Mac

• Missing toggle button in Outlook for Mac

• Outlook for Mac 2011 does not work with macOS 10.15 Catalina

• Sending meeting updates with REST calendar sharing feature in Outlook for Mac

• Categories no longer appear in the sidebar of individual calendars

• Known issues syncing Google accounts to the Microsoft Cloud

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