Basic tasks using a screen reader with Viva Pulse

In this topic

Send or schedule a pulse

Respond to a pulse

View the pulse report

Resend pulse request

View feedback providers

Share the pulse results

View a scheduled series

Edit or cancel a series

Send or schedule a pulse

Sending a pulse is an easy way to gather valuable feedback. Follow these steps to create and distribute your pulse survey:

1. Press the Tab key until you hear the “Home tab,” then, press Enter.

2. Go to Send a pulse button and press Enter to initiate a pulse. A list of templates will open.

3. Choose from the list or select Create your own and press Enter. If creating your own, follow below steps:

   1. Navigate until you hear the “edit pulse name” and type your pulse name in the box.

   2. Select the Add your first question button. This action will open a dialog.

   3. Use the Up or Down arrow key to navigate through the options in the dialog, such as Rating, Multiple Choice, or Open Text. Follow these steps based on the option you select:

      1. Rating:

         • Use the Tab key until you hear the "question text, edit," and type your question in the box. Select Done.

      2. Multiple Choice:

         1. Navigate to the Question text box and type your question. Then, go to Options and add answer options in the provided boxes.

            • If needed, use the Add an option to add more options or use the Delete button to remove an option.

            • To add ‘Other’ as an option, select the Add “Other” option.

         2. Select the Done button to confirm your question.

      3. Open Text:

      • Navigate to the Question text and type your question in the box. Then, select Done.

4. Once you’ve drafted your questions, select Next.

5. To add the recipients, navigate to the Request feedback from box and add a minimum number of recipients (either groups or individuals) for the pulse.

6. Once you’ve added the recipients, press Tab to go to Send on and choose the date on which you desire to send the pulse.

7. If your pulse needs to only be answered once or recur, navigate to Set recurrence dropdown and choose Does not repeat or Recurring.

8. To set the closing date, navigate to Closes in box and use the Up or Down arrow key to select from 1 to 27 days.

   Note: You can add a personal note as an optional item.

9. To send your pulse, navigate to the Send pulse button and press Enter. 

Respond to a pulse 

You can view all your pending pulse surveys in the Expiring soon section. This enables you to respond to them before their expiry date. Follow these steps to access the pending surveys:  

View the pulse report

Once a pulse survey sent by you is completed, a pulse data report is generated in the My pulses section to analyze participation and extend survey deadlines if necessary. To view the report, follow these steps:

1. Use the Tab key to navigate to the Pulses sent tab and then the pulse cards. Press Enter to select the card. To navigate through the options in the pulse card:

   • Press Tab once to go to More options icon. Press Enter to open a dropdown.

   • Use the Down or Up arrow key to navigate the dropdown options, such as, Extend the deadline for this request, Add more people or share survey link, and Cancel this request. Press Enter to select.

   • Press Esc to exit the dropdown and press Esc again to move the focus on the pulse card.

2. Press Enter to generate the report.

   Note: The generated report shows the survey participation, number of invitees and you can extend the deadline for the survey.

Resend the pulse

Follow these steps to resend a pulse to increase responses or remind participants to complete the pulse:

1. Use the Tab key to navigate to the Pulses sent tab and then the pulse cards. Press Enter to select the card.

2. To access the More options icon, press Tab once, and then press Enter.

3. Use the Down arrow key to select Resend pulse from the dropdown and then press Enter to customize the pulse.

4. Once customized, use the Tab key to select the Next button, and then press Enter.

5. If necessary, review the recipients and note, then use the Tab key until you hear "Resend pulse" and press Enter to send a pulse.

   Note: This feature is only available for closed or canceled pulses.

View feedback providers

My pulses dashboard lets you identify participants who have provided feedback on your pulse requests. To view the feedback providers, follow these steps:

1. Use the Tab key until you hear Pulses sent.

2. Navigate through the pulse cards using the Tab key, and then press Enter to select the card.

3. To access the More options menu, press Tab once, and then press Enter.

4. Navigate through the menu and select View feedback providers, then press Enter to see the list of participants.

   Note: This feature is only available for closed or canceled pulses.

Share the pulse results

You can share the results of your pulse survey with others by following these steps:

1. Use the Tab key until you hear Pulses sent.

2. Navigate through the pulse cards using the Tab key, and then press Enter to select the card.

3. To access the More options menu, press Tab once, and then press Enter.

4. Navigate through the menu, select Share results, and then press Enter.

5. Navigate and select the recipients, then press the Tab key to select the Share button, and press Enter to share the pulse result.

   Note: This feature is only available for closed pulses.

View a scheduled series

The My pulses section lets you check the details of your scheduled pulse series. Follow the below steps:

1. Use the Tab key until you hear Pulses sent.

2. Press the Right arrow key once to select the Scheduled pulses and then press Enter to access the pulses.

3. Press Tab once and then navigate using the Down arrow key to select the pulse.

4. Use the Right arrow key until you hear “Actions” and then press Enter.

5. Press the Tab key once. You hear "View series." Press Enter to get the Series information.

   • Use Esc to move the focus back to the Actions cell.

Edit or cancel a series 

You can modify or cancel a scheduled pulse series in My pulses. Follow the below steps to modify or cancel a pulse series:

1. Use the Tab key until you hear Pulses sent.

2. To select the scheduled pulses, press the Right arrow key once, and then press Enter to access the pulses.

3. Navigate using the Down arrow key to select the pulse.

4. Use the Right arrow key until you hear “actions,” and then press Enter.

5. Use the Tab key to select more options, and press Enter to access the dialog.

6. To edit the series, press the Down arrow key once and select Edit series from the dialog.

7. To cancel the pulse, press the Down arrow key twice and select Cancel this pulse from the dialog.

See also 

Use a screen reader to navigate Viva Pulse

Create a pulse to get feedback from your team

View and share your Pulse feedback results

Accessibility features for Viva Pulse

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.