Troubleshoot moving notebooks from your computer to the cloud

This can happen when you've set your default storage location to be somewhere other than your computer's hard drive — such as a network share or an external hard drive — or if you manually moved notebooks out of the default location after creating them.

• To resolve this, move your OneNote Notebooks folder and its contents back into the Documents or My Documents folder on your computer's hard drive.

This can happen when you have multiple accounts (personal, work or school) that are associated with different OneNote notebooks, but you are not signed into all of them.

Do the following:

1. In OneNote, select your Account name on the top row.

2. In the Accounts windows that opens, select Add account.

3. Sign into all of the accounts that are associated with the notebooks that you want to upload.

If a notebook doesn't appear in the Choose notebooks to open list, it might already be syncing to your OneDrive or SharePoint account.

This can happen when you have OneDrive important folder backup enabled, or if you have previously completed the notebook upload process.

You can verify this by doing the following:

1. In your preferred Web browser, sign in to your OneDrive or SharePoint account.

2. Search for your notebook. If it is found, open it.

When you launch OneNote, it automatically opens any cloud-based notebooks that you've recently edited.

To check to see whether a particular notebook may already be open, do the following:

1. If necessary, click the Navigation button to display the navigation panes.

2. Click the Notebooks dropdown arrow that appears above the section and page lists.

3. Scroll through the list of notebooks, closing any that are open by right-click (CTRL-click in macOS) and selecting Close This Notebook.